137ok Terms and Conditions — Please Read Before Use

1 General Rules

137ok is an online gaming platform offering a wide range of gaming services to players in Bangladesh. These Terms and Conditions constitute a legally binding agreement between 137ok and the player. By using the 137ok website or app, you agree to be bound by these terms.

137ok reserves the right to amend these Terms and Conditions at any time. Any updates will be published on the site with the effective date noted. Continued use of the platform after changes have been made will be considered acceptance of the updated terms.

137ok is strictly for adults aged 18 and above. Minors are completely prohibited from using this platform. If a minor creates an account using false information, full responsibility lies with their parent or guardian.

2 Registration and Account Rules

To register with 137ok, you must provide accurate and truthful information. Providing false or incorrect information may result in account termination at any time and forfeiture of all balances. The name, mobile number, and payment method provided at registration must belong to the player.

Each individual may hold only one account on 137ok. Creating multiple accounts (duplicate accounts) is strictly prohibited. If multiple accounts are detected using the same device, IP address, or payment method, all associated accounts will be closed.

• Proof of age may be requested at the time of registration.
• You must not share your account login credentials (username and password) with anyone.
• Selling, transferring, or renting out your account is strictly prohibited.
• If you suspect unauthorized access to your account, contact 137ok support immediately.
• When a KYC (Know Your Customer) verification request is made, the required documents must be submitted within the specified timeframe.

3 Deposit and Withdrawal Policy

To make a deposit at 137ok, players must use a Mobile Banking, Nagad, or Rocket account registered in their own name. Third-party payments are not accepted. Any deposit received from a third party will be refunded and the account will be placed under review.

Withdrawal requests are generally processed within 15–30 minutes. However, verification procedures may cause delays in some cases. 137ok reserves the right to hold a withdrawal until verification is complete.

• Your account must be fully verified before any withdrawal can be processed.
• The minimum withdrawal amount is determined by the platform's current policy.
• To withdraw winnings derived from a bonus, the associated wagering requirements must be met.
• Withdrawals may be temporarily suspended in the event of suspicious transactions.
• It is recommended that your deposit and withdrawal methods be the same.

4 Bonus & Promotion Terms

137ok offers various bonuses and promotions from time to time. Each offer comes with specific terms, which are stated alongside the offer. It is important to read those terms carefully before accepting any bonus.

• The welcome bonus can only be claimed once per player.
• Bonus wagering requirements must be completed within the specified time period.
• If you withdraw before meeting the bonus conditions, the bonus amount will be deducted from your balance before processing.
• Multiple bonuses may not be used simultaneously unless specifically stated otherwise.
• If bonus abuse is detected, the bonus will be forfeited and the account will be suspended.
• 137ok reserves the right to modify or cancel any promotion at any time.

VIP program benefits are governed by separate terms. VIP members enjoy additional perks, but these core Terms and Conditions still apply to them. The decision to change a player's VIP tier rests entirely at 137ok's discretion.

5 Gaming Policy and Responsible Play

137ok believes gaming should be a source of fun, not addiction. We promote a responsible gaming culture and encourage every player to know their limits. Avoid spending excessive time or money on gaming.

Game outcomes are determined fairly through RNG (Random Number Generator) technology. 137ok does not interfere with the outcome of any game. If a player believes there is an issue with a game, they should contact the support team immediately.

• Take breaks during gaming sessions and do not spend beyond your set budget.
• Avoid gaming if you are experiencing financial difficulties.
• If you notice signs of gaming addiction, reach out to 137ok support for help.
• Self-exclusion options are available on our site.

6 Prohibited Activities

The following activities are strictly prohibited on 137ok. If any of these are proven, the account will be permanently closed and the balance forfeited.

• Creating or operating multiple accounts.
• Attempting to manipulate the bonus system.
• Depositing funds obtained through theft or fraud.
• Using software or bots to gain an unfair advantage in games.
• Attempting to breach or circumvent the platform's security systems.
• Colluding with other players to manipulate game outcomes.
• Verifying an account using false identities or fraudulent documents.
• Attempting unauthorized access to or hacking of the 137ok system.

7 Account Closure and Suspension

Players may request account closure at any time by contacting the support team, who will initiate the process. Before the account is closed, players will be given the opportunity to withdraw any verified balance, provided no restrictions apply.

137ok may suspend or close an account for the following reasons: breach of Terms and Conditions, suspicious activity, failure to complete KYC verification, or compliance with legal requirements. The affected player will be notified by email if their account is closed.

8 Privacy and Data Protection

137ok is committed to keeping players' personal information secure. Data we collect is used solely for account management, verification, and service improvement. We do not sell or share your information with third parties, though we may be required to disclose it to authorities for legal reasons.

To learn more, visit our Privacy Policy Read.

9 Limitation of Liability

137ok provides its gaming services on an "as is" basis. 137ok's liability for losses arising from technical issues, server downtime, or network disruptions will be limited. However, if a technical error causes a verified impact on a player's actual balance, the matter will be reviewed and resolved accordingly.

• Game outcomes depend on RNG; 137ok is not responsible for losses.
• The player is responsible for any game disruption caused by loss of internet connection.
• 137ok reserves the right to void any abnormal winnings resulting from a technical error.

10 Contact & Dispute Resolution

If you have any questions about these Terms and Conditions or wish to raise a complaint, please contact the 137ok support team. Our support team is available in Bengali 24/7.

Any disputes will first be addressed through 137ok support. If you are not satisfied with the support team's decision, you may escalate the matter to a higher level. 137ok's final decision shall apply to the resolution of all disputes.